Information Collection and Use
The general information we collect is applicable to all our users. All these permissions except for the user’s device information is obtained only after the user’s consent. Whenever we collect any information from the user, it is transmitted to us in a secure way. The following permissions are taken on app level that we require from you:
- Location information is required for providing our users accurate Prayer Times, Qibla direction, information about Places around them and Islamic Calendar for the date.
- Notification permission is required for sending prayer times and other helpful reminder notifications. This permission is required from Android users only.
- Network permissions both Wi-Fi and mobile data, in order to use Wi-Fi for Muslim TTS services.
- Device Information includes your hardware and software information comprising of Device Model, Device OS, and their App version number.
Device Identifiers are used for sending a push notification via Firebase (Google Analytics).
The information you provide us directly; the information you provide us directly is upon Signing up. When you sign up for our app, you provide us with your “Full Name”, “Email Address”, “Password”, “Location”.
How we use your information:
The information that you provide is completely safe with us as our users’ safety is our paramount priority. We have taken special safety and security measures to ensure data protection of our valued users. The information that you provide us is purely and solely used to give you a personalized experience and to improve any inadequacies our app has in order to facilitate you. We use your data to provide, support, personalize and develop our Services.
App analytics: The information we gather from our analytics (Google, Facebook, and Crashlytics) only helps us to improve your current experience. This information is not personal and only facilitates us in improving and understanding how our users use Muslim TTS.
Update information: Any information that you want us to change or delete, for instance, your email address, can be requested by you. These requested changes will be made only after your consent, and we will update you regarding them. For any such requests, you can always contact us on our support email i.e. [email protected]
User consents: We will be storing the permissions that you have allowed the Muslim TTS app for audit purposes.
How we store your information
We implement security safeguards designed to protect your data. We store your personal information on our Servers which follow all the security protocols, monitoring and trying to prevent any security breaches.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided me with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
At any point in time, our users can contact us via our support email address that is “[email protected]”. When you do so, the “Email Address” by which you are sending the email is visible to our support agents, along with their Device information that they are sending which includes their Device Model, Device OS, and their App version number. We use this information to investigate, respond to and resolve complaints and Service issues (e.g., bugs).